I think I can honestly say it's been forever since I've written here...almost two months to be exact. I also think that this would be a great time to bow to Dr. Silkes and tell her she was right. I got so caught up on what was going on around here that I completely forgot to keep up my blog. Now, however, I can tell you a little bit about all the excitement that's been going on! :)
Do you know how many things can happen in the course of just 2 months? I didn't until all of this stuff happened to me. I mean, I guess I understood the concept of time flying by, what with sorority events every week...I probably do more things in a week than some people do in their whole month. And that's just how I like it. But sitting around here at the resort, working every day, it never really felt like I was doing much during my free time other than watching waaaay too many episodes of Bones. :) Contrary to my belief, though, I have done a lot of things since I posted here. In particular, I went bowling with the whole front desk staff (that's Chris Dagata in the picture--he's an M.O.D), meet this wonderful German girl, Vanessa (also in the picture below), standing in line at the mall, found out she was part of the Disney crew and then was able to visit Epcot--for my first time--for free! I went to see Chicago with Patrick, Adam Holthouse came into town for his management training program and that helped me break out of my Orange Lake shell further by encouraging me to go out to House of Blues for the night, saw Twilight with Julissa, and did other small various things. I also shadowed the MODs, met with the upper management team for the weekly operations update, got to hang out with Scott and Jeremy for a little while while I built new member notebooks, did a lot of DG planning and produced lots of great ideas for the next semester!
Whew.
Then it was my last day at the front desk.... :(
It was kind of sad... I'm not going to lie. But it was also Diana's birthday, so that was nice. She told everyone all week that it was going to be her birthday and ended up getting---oh you'll never believe this!--5 cakes, including the one we shared. Yes! Count them. One, two, three, four, five. Not to mention presents! ;p I've never seen such a shameless display of birthday proclamation. But, I can't fault her for it. She was very happy... So we shared our cake (one part my going away, the other for her birthday) and got some cards...and then it was over. I mean, I still go up there maybe twice a week. It's been less frequently lately now that I'm finally getting into the swing of things and because it's so far from my house, and not on the way to anywhere at all.... But I still feel a great fondness for that group and promise to visit them any chance I get...even if it's just to sit there and eat my dinner while I watch them go through the day to day actions that I once performed so.... lovingly? Is that the right word? Probably not...but I did enjoy what I was doing and appreciated everyone there.
Now, that experience leads me into my next line of work: Housekeeping. I'll tell you now, before I go a sentence further, that I had many, many, many, many, many apprehensions about going to housekeeping before I ever set a foot on that part of the property. People were taking all kinds of jabs at me while I was at the front desk, talking about the people over there and how I didn't speak any spanish or creole and how hard it would be for me to understand anyone and that the work was going to be soooooo hard! And I'm not going to lie, I was fearful and I went into housekeeping having a lot of prejudices and misrepresentations. However, I would like to note that when I got there everyone--and I do mean everyone!-- was wonderful and as kind as they could be. And it is surprisingly--dare I say it...?? A lot of fun!! I never would have thought that I fit in well there, but I have...and I've learned a lot, too. My time at the front desk was a lot of fun, but it was very structured. I knew where I needed to be, when I needed to be there, who I needed to talk to to get things done when I needed to, there was a list...a constant list of things that always needed to be done during the day...and everything combined made the front desk feel safe and secure--a very methodical and organized animal. Housekeeping on the other hand.....can I just say...oh.my.god?
It is a beast--a happy, cared for, well-fed, and loving one, but a beast that at any time can rear up out of nowhere and offer you surprises you never would have thought of to begin with. And it didn't help that I had absolutely no idea what I had gotten myself in to. Let's just say that the first day I ever got to housekeeping, I showed up in a dress and heels. Yep. Many of you in this moment are probably thinking to yourselves, 'and how exactly are you supposed to clean rooms in such attire!?' Well, my answer to you is: I couldn't. Which is how I single-handedly messed up my first day at housekeeping! Lol. I sat in dispatch the whole time, which I must admit was daunting...and yet feels so fictitious to an outsider that you feel like you've been plopped down in some kind of I Love Lucy episode with characters answering phones at the speed of sound. Those women have some quick thinking skills. I'll tell you that much. But! I can't spend my whole post talking about dispatch--seeing as I've been everywhere else, too, and everyone else works just as hard. I'll have to give you the reader's digest version of everything, since Monday is my last day and I've whittled away my whole time in housekeeping without procuring a satisfactory post to dramatize each day's events. Let's just say I've been a housekeeper (cleaning the signature units), I trained with an inspector--and then actually inspected units of my own the next day (on another note, I'll have to tell you a little bit more about that later as it shows a part of myself that I don't really like and that I changed immediately--as in after lunch--and refuse to show myself like that again), I worked with Manny to see how his day went as a manager, I opened the house at 5am with Seanna and drove around the property for hours at a time with the craziest and most lovable Jamaican woman that ever lived in Orlando (Sharon), did VIP inspections with Pat, learned about organized chaos with Maurice, was a housekeeping runner with Ila, got invited out by Miguel--a very nice guy, learned all about payroll with Evelyn, and then spent my whole day with Pat again, but this time in meeting after meeting. I don't know what I'll be doing next...which is something that bothered me about housekeeping at the beginning, but that I now see as an opportunity to see Pat every day and talk to her, even though she is probably the busiest person I know. Oh! And I forgot to mention that I was in laundry one day. THAT should have had a post all to itself, but I don't think I'll have time to write one solely dedicated to it. Let's just say that I won't be using Orange Lake toilet paper ever again and that if I worked there every day I would never need to go to a gym again, AND that I fell into a washing machine with a capacity of 600 pounds.... That said, I think I am a liability and should not ever be invited back to work there again. :)
But something to note about laundry that can be set aside from the previous paragraph... I didn't have to go there. It was also made out to be a horrible place of back breaking labor and the mindless droning of a beehive--workers who take two breaks a day and lunch for 30 minutes, only stopping for water in the 90 degree heat of the warehouse. It's a sweat shop--emphasis on the sweat--and don't get me wrong it's hard work...very, very hard work. And like I said before, I didn't have to go there, and was, actually, sorrowfully patted on the back by my co-workers when I told them what I had gotten myself into... But I chose to go. I chose to go, because when they told me I was supposed to have an internship that looked at all the facets of the resort that I could in the short time I was there (in front of house and back of house) I was under the impression that I was supposed to be learning something. And even though my time at the front desk was fun, full of laughs and smiles, and educational in the area of guest relations, I didn't get to see or shadow nearly as many of the departments as I could or should have. So after my initial hesitation to go to housekeeping--only to find that it really wasn't anything like people were telling me, I decided that this time around I didn't want to miss out on anything. I asked to go to laundry to see what the employees were dealing with and because I wanted to be able to say I had done that.
That's me: Whitney, experiencing the lives of the workers.... I hope you don't think me a bleeding heart. :)





